Payment Policy

Effective Date: January 8, 2025

At Zeniglasn, we are committed to providing a secure and convenient shopping experience. This Payment Policy outlines the payment methods available for making purchases on our website and in-store, as well as the terms and conditions regarding payments for goods and services.

1. Accepted Payment Methods

We accept a variety of secure payment methods for your convenience:

  • Credit and Debit Cards:

    • Visa
    • MasterCard
    • American Express
    • Discover

  • PayPal:
    PayPal is available for both domestic and international customers. You can choose to pay via your PayPal account or use PayPal to process credit and debit card payments.

  • Other Payment Methods:
    We may offer additional payment methods, such as Apple Pay or Google Pay, based on your location and availability during checkout.

Note: All payment transactions are processed through secure, encrypted systems to protect your personal and payment information.

2. Currency

All transactions on our website are processed in U.S. Dollars (USD). Prices displayed on the Site do not include taxes or shipping charges unless explicitly stated at checkout.

3. Order Processing and Payment Authorization

  • Order Confirmation:
    When you place an order, you will receive an order confirmation email acknowledging that we have received your order. This email does not indicate that your payment has been processed or your order has been accepted. Acceptance of your order occurs only when your payment is authorized, and we ship the product(s) to you.

  • Payment Authorization:
    Payment is processed at the time of checkout. By submitting your order, you authorize Zeniglasn to charge your chosen payment method for the total amount of the order, including applicable taxes and shipping fees. If there is an issue with your payment (e.g., insufficient funds, incorrect card information), your order will not be processed until the payment is successfully completed.

  • Pre-Authorization:
    In some cases, we may pre-authorize a charge to your card to confirm that funds are available. This pre-authorization will be completed prior to shipping and may temporarily hold the funds. Once your order is processed and shipped, the charge will be finalized.

4. Sales Tax

  • Sales Tax:
    Sales tax is applied based on the shipping address provided during checkout. The applicable sales tax rate will be calculated based on the state or locality to which your products are being shipped.

  • Tax Exemptions:
    If you are exempt from sales tax (e.g., due to being a tax-exempt organization), please contact us before placing your order. We may require additional documentation to process your order without sales tax.

5. Payment Security

We take the security of your payment information seriously. All transactions on Zeniglasn.com are encrypted using industry-standard SSL (Secure Socket Layer) technology. This ensures that your personal and payment details are protected during transmission.

  • Payment Gateway:
    We use trusted and secure payment processors like Stripe and PayPal to handle transactions. These processors comply with strict data protection and security standards to safeguard your payment information.

  • Data Privacy:
    Zeniglasn is committed to protecting your personal data in accordance with our Privacy Policy. We do not store credit card details on our servers, and we use third-party payment processors to handle financial transactions securely.

6. Payment Errors

In the event of a payment error (e.g., declined card, incorrect amount charged), please contact us immediately at info@zeniglasn.com or (941) 729-4119. We will assist you in resolving the issue, including refunding any incorrect charges or facilitating alternative payment methods.

7. Discounts and Promotions

  • Discount Codes:
    If you have a valid discount or promotional code, you can apply it during the checkout process. Only one discount code can be applied per order, and it must be used according to the terms of the promotion (e.g., expiration date, applicable items).

  • Promotions and Offers:
    Promotional prices are subject to change or cancellation at any time. Zeniglasn reserves the right to adjust or remove discounts, offers, or pricing based on availability, errors, or misuse.

8. Billing Information

To ensure the accuracy of your payment, please provide correct billing information during checkout. This includes your full name, address, phone number, and accurate payment method details. If we are unable to process your payment due to incorrect or missing billing information, your order may be delayed or canceled.

9. Refunds and Cancellations

  • Refunds:
    If you are eligible for a refund, it will be processed to the original payment method used during the purchase. Please refer to our Refund and Returns Policy for more details.

  • Order Cancellations:
    You may cancel an order as long as it has not yet been processed or shipped. Once an order is shipped, it cannot be canceled but can be returned according to our Return and Refund Policy.

10. Contact Us

If you have any questions about our Payment Policy or need assistance with your payment, please do not hesitate to contact us: