Sales Policy

Effective Date: January 8, 2025

At Zeniglasn, we strive to provide our customers with the best shopping experience. Our Sales Policy outlines the terms and conditions that apply when purchasing products from our website and in-store. By completing a purchase with us, you agree to the following policies.

1. Order Confirmation and Acceptance

Once your order is placed, you will receive an order confirmation email with details about your purchase. This is not an acceptance of the order, but rather a confirmation that we have received it.

Order Acceptance: Orders are considered accepted when the products are shipped or when we send a shipment confirmation email. Zeniglasn reserves the right to cancel or refuse any order at our discretion, especially in cases of pricing errors, out-of-stock items, or fraudulent activity.

2. Product Availability

We make every effort to ensure that the products listed on our website are available for purchase. However, product availability is subject to change, and items may become unavailable after an order is placed. In such cases, we will notify you promptly and offer the option to:

  • Cancel the order and receive a full refund, or
  • Choose an alternative product or backorder the item (if available).

3. Pricing and Payments

Pricing: All prices listed on our website are in U.S. dollars and are subject to change without notice. Prices may vary depending on location, promotions, and availability. We strive to ensure that all prices on the site are accurate, but errors may occasionally occur. In the event of a pricing error, we will notify you before proceeding with your order, and you will have the option to confirm or cancel it.

Payment Methods: We accept a variety of payment methods, including:

  • Credit/Debit Cards: Visa, MasterCard, American Express, Discover.
  • PayPal
  • Other payment methods as indicated during checkout.

Sales Tax: Sales tax is calculated based on your shipping address and will be applied at checkout. The applicable tax rates will be determined by your state and local tax laws.

4. Shipping and Delivery

Shipping Methods: Zeniglasn offers various shipping methods for both domestic and international orders. The available options, including estimated delivery times, will be presented to you during checkout.

Shipping Charges: Shipping costs are calculated based on the weight, size, and destination of your order. You will be informed of the total shipping charges before confirming your purchase.

Processing Times: Orders are typically processed within 1-2 business days. However, please note that shipping times may vary depending on product availability, your location, and other factors such as holidays or adverse weather conditions.

International Shipping: Currently, Zeniglasn primarily ships within the United States. For international shipping inquiries, please contact us directly to discuss available options.

5. Discounts and Promotions

Discount Codes: If you have a valid discount code or promotional offer, you can enter it during the checkout process. Only one promotional code can be applied per order. Discounts are subject to terms and conditions, including expiration dates and restrictions on certain items.

Sales and Promotions: All sales and promotions are subject to change or cancellation at any time. We reserve the right to limit quantities on promotional items, and any discounts or offers may be revoked if we detect misuse, fraud, or violation of the terms and conditions.

6. Cancellations

If you wish to cancel your order, please contact us as soon as possible. Orders can be canceled before they are shipped. Once an order is processed and shipped, it cannot be canceled but can be returned according to our Returns Policy.

7. Warranty and Guarantee

Zeniglasn offers warranties on certain products, depending on the manufacturer and item type. Please check the individual product listings for warranty information. We ensure that all items are tested for quality and are in good condition at the time of shipment. However, any issues arising from product defects after delivery should be addressed according to the manufacturer’s warranty terms and Zeniglasn’s Returns and Refunds Policy.

8. Privacy and Data Protection

Zeniglasn values your privacy. All personal and payment information provided during the checkout process is stored securely using the latest encryption technologies. Please refer to our Privacy Policy for detailed information on how we handle your personal data.

9. Limitation of Liability

Zeniglasn is not responsible for any damages arising from the use of our products, including direct, indirect, or incidental damages. By purchasing from us, you agree to indemnify Zeniglasn for any claims, damages, or losses that may arise from your use of our products.

10. Contact Information

If you have any questions regarding this Sales Policy, or if you need assistance with your order, please contact us: